Frequently Asked Questions

Everything you need to know about your CAMILLA journey.

How do I care for my CAMILLA silk pieces?

To preserve the delicate nature of our hand-beaded silk, we recommend professional dry cleaning only. Avoid contact with harsh chemicals or abrasive surfaces to protect the intricate embellishments.

What is your return policy for online orders?

We offer returns on full-priced items within 30 days of delivery, provided they are in original condition with tags attached. Sale items may be eligible for store credit only unless marked as Final Sale.

Do you offer international shipping?

Yes, we ship to most countries worldwide via premium couriers. Shipping costs and delivery timeframes vary by location and will be calculated at checkout.

How can I ensure I select the correct size?

Each product page features a detailed size guide. As many of our silhouettes are designed for a relaxed, flowy fit, we recommend checking the specific garment measurements or contacting our stylists for advice.

Are your prints exclusive to the brand?

Every CAMILLA print is a unique work of art, hand-drawn and painted by our in-house artists. These exclusive designs are inspired by global travels and are not available anywhere else.

Can I track my order once it has been dispatched?

Once your order leaves our boutique, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress in real-time.